Frequently Asked Questions

What separates an Over the Counter (OTC) trading desk from a traditional exchange?
An OTC desk is instrumental in helping you source liquidity without tapping into the exchange order book. The major benefit of sourcing liquidity outside of the order book is the ability to complete larger transactions without impacting the market rate of the asset you are trading.
How often do you settle digital assets or wires to transacting parties?
Secure Digital Markets proudly settles transactions on a daily basis.
What jurisdictions do you cover?
We offer our services across North America, Europe, Australia, Asia, and certain parts of Africa and the Middle East.
What currencies do you support?
We currently support the following fiat currencies: CAD, USD, EUR, GBP. The primary cryptocurrencies we support are: BTC, ETH, USDT, USDC. We are constantly improving our services, please reach out for inquiries on other cryptocurrency trading pairs.
How long does a transaction take with Secure Digital Markets?
Assuming KYC approval has been completed, a typical transaction with Secure Digital Markets can be confirmed in approximately 5 minutes.
Does SDM require Know-Your-Customer (KYC) verification?
Yes. KYC and AML requirements vary depending on your jurisdiction; please reach out here to get started.
What's the minimum transaction size?
Secure Digital Markets accepts trades that are $25,000 or larger. If you are looking for a transaction that is smaller than this you are welcome to contact us and we can see if there is a solution.
What are the different methods to place a trade?
Clients are able to place orders through voice chat, trade chat (on WhatsApp or Telegram) or through direct access to our electronic trading platform. Additionally, clients may be able to use our API to stream liquidity directly through FIX, REST or WebSocket.
What order types are you able to place for clients?
We service market, limit, VWAP, or iceberg orders.
My friend wants to purchase digital assets. Do you have a referral program?
Absolutely, please reach out.