Privacy Policy

The Personal Data that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your Personal Data. If you contact us directly, we may receive additional information about you such as your name, email address, telephone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an account, we may ask for your contact information, including items such as your name, company name, address, email address, and telephone number. We may require you to provide us with additional Personal Data as you use our Website. When you access our Website, we may automatically collect information from the device used to access the Website. Such information may include, but is not limited to, your device type; your device's network connections; your device's name; your device's IP address; information about your device's web browser and the internet connection being used to access the Website; geolocation information; and information that tells us how you use the Website, such as what you have searched for and viewed on the Website and the way you use the Website, statistics regarding how pages are loaded or viewed, the websites you visited before coming to the Website and other usage and browsing information collected through Cookies.

We use the information we collect in various ways, including to: - Provide, operate, and maintain our Website - Improve, personalize, and expand our Website - Understand and analyze how you use our Website - Develop new products, services, features, and functionality - Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes - Send you emails - Manage risk, and protect the Website and you from fraud - Comply with our legal and regulatory obligations and to enforce the terms of use of our Website

When you visit our Website, we and our business partners and vendors may use cookies and other tracking technologies (collectively, "Cookies") to recognize you as a user and to customize your online experiences, and other online content and advertising; measure the effectiveness of promotions and perform analytics; and to mitigate risk, prevent potential fraud, and promote trust and safety across our Website. Certain aspects and features of our Website may only be available through the use of Cookies, so if you choose to disable or decline Cookies, your use of the Website may be limited or not possible. Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. We do not respond to DNT signals. Please review our Cookie Policy to learn more about how we use Cookies.

We may retain personal information which may be associated with an identified or identifiable person ("Personal Data") to fulfill our legal or regulatory obligations and for our business purposes. We may retain Personal Data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law. If your account is closed, we may take steps to mask Personal Data and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such Personal Data in accordance with this Privacy Policy.

We may share your Personal Data or other information about you with others in a variety of ways as described in this section of the Privacy Policy. We may share your Personal Data or other information for the following reasons: With other members of the SDM corporate family: We may share your Personal Data with members of the SDM family of entities to, among other things, provide services you have requested or authorized; to manage risk; to help detect and prevent potentially illegal and fraudulent acts and other violations of our policies and agreements; and to help us manage the availability and connectivity of SDM products, services, and communications. With other companies that provide services to us: We may share Personal Data with third-party service providers that perform services and functions at our direction and on our behalf. With other third parties for our business purposes or as permitted or required by law: We may share information about you with other parties for SDM's business purposes or as permitted or required by law.

You have choices when it comes to the privacy practices and communications described in this Privacy Policy. Many of your choices may be explained at the time you register for an account on the Website or in the context of your use of the Website. Personal Data: You may decline to provide Personal Data when it is requested by SDM, but access to certain services and portions of the Website may be unavailable to you. Online Tracking and Interest-Based Advertising: We may work with partners and third-party service providers to serve you advertising using ad-related cookies and web beacons. You can opt-out of third-party advertising-related cookies and web beacons, in which case our advertising should not be targeted to you.

You may have certain rights in respect of your Personal Data. In particular, you may have a right of access and correction. If you wish to exercise these rights, please contact us. Access and Portability: You may request that we provide you a copy of your Personal Data held by us. Rectification of Incomplete or Inaccurate Personal Data: You may update or correct Personal Data at any time by contacting us. Erasure: You may request to erase your Personal Data, subject to applicable law. Withdraw Consent: To the extent that the processing of your Personal Data is based on your consent, you may withdraw your consent at any time. If you believe that we have infringed your rights, we encourage you to contact us first so that we can try to resolve the issue or dispute informally.

We may maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. While we are dedicated to securing our systems and Website, you are responsible for securing and maintaining the privacy of your password(s) and account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current.

The Website is not directed to children under the age of majority. We do not knowingly collect information, including Personal Data, from minors or other individuals who are not legally able to use our Website or services. If we obtain actual knowledge that we have collected Personal Data from a minor, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from a minor.

Changes to This Privacy Policy: We may revise this Privacy Policy from time to time to reflect changes to our business, the Website or services available on our Website, or applicable laws. The revised Privacy Policy will be effective as of the published effective date. Transfers of Your Personal Data to Other Countries: Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology. We and our third-party service providers may store and process your Personal Data outside of Canada, in the United States of America and elsewhere in the world.

You may contact us if you have general questions about our Privacy Policy and practices or questions about your account information or Personal Data. We want to make sure your questions go to the right place. Click here to contact us about your SDM account or transaction or in relation to any privacy related matter you have questions or concerns about.